At FINZTRADE owned by FINZ INTERNATIONAL, INC. (“the Company”, “we”, “us” or “our”) we take your privacy and the security of your information very
designed by the Company (“the Platform”).
the English and Malay languages. In the event of any inconsistency or conflict between
the English and Malay versions, the English version shall prevail.
If you have any questions regarding this Policy please contact us at [email protected].
The Policy describes the types of information we gather from all users of the Platform including but not limited to business partner (individual or corporate) including business partners’ agents (“the Users” or “you”) interacting with the Services, and how we use, transfer, and secure such information. By using any of the Services, you agree to be bound by this Policy. This Policy does not govern information we receive from third parties who are not the Users. If you do not agree to the terms of this Policy, please do not use any of our Services. Each time you use our Services, the current version of this Policy will apply. Accordingly, when you use any of our Services, you should check the date of this Policy (which appears at the top) and review any changes since you last reviewed the Policy.
3. Types of Data We Collect
We may collect two types of data from users of our Services: “Data provided by you” which is information used in order to create an account and “Additional data we receive about you” which is data that is generated from using our Platform, which data we store and process.
We collect data you voluntarily provide to us in order to register an account at the Platform.
In general, you provide us with your name and email address in order to create an account as our business partner and provide you with the necessary access.
Your email is used for account recovery purposes as well as for contacting support. Your username is your name. This processing of personal data is solely connected to the proper execution of the legal requirements in the Personal Data Protection Act 2010.
Additional data may be collected when you use our Services independent of any information you voluntarily enter.
When you use our Services, some data is automatically collected. Such data could include your computer's Internet Protocol (“IP”) address (a number that provides an address for your computer), operating system, type and language, device identifier numbers, and the time and date of your use.
We use our own internal and third-party solutions to gather and aggregate analytical data in order to improve the performance, marketing efforts and quality of our services.
Cookies help us and any authorised third parties understand which advertisements you have seen so that you do not receive the same advertisement each time you visit our Platform.
Most browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable browser cookies or flash cookies, it may interfere with the proper functioning of our Platform.
4. Impact of Non-Provision of Personal Data
Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request for any of our Services may not be accepted or acted upon or your request to browse some information on the Platform, or the use of, or subscription to, or purchase of any products and/or services offered by the Company may be denied or affected.
5. Legal basis for processing the data (Lawfulness of processing)
You shall take note that, all the activities may be monitored and recorded. Anyone
using our Platform expressly consents to such monitoring and recording.
You agree and give your explicit consent to the Company so the latter can request, collect, use, administrate and operate User’s personal data for the purpose of providing our services in accordance to Company’s policies and Company’s applicable laws and regulations. We collect, process, transfer and store personal data
solely in connection to your consent and to the legitimate interest arising from the relationship between the User and us and in connection.
Processing is necessary for the performance of a contract to which you are party or in
order to take steps at the request of you prior to entering into a contract;
Processing is necessary in order to protect the vital interests of the data subject or of
another natural person;
Processing is necessary for compliance with a legal obligation to which the controller
In case we intend to use your personal data for a purpose other than the initial one you have agreed to, we shall provide the data subjects with prior to the actions information and We shall not use the data without your explicit consent, regarding the new purpose.
6. Purposes for data collection
Your data is collected in order to:
7. Your rights
You have the right to:
8. Exercising Your Rights
To exercise your rights, you can always contact us by sending mail at
[email protected] to us.
For managing your account information, you can use the profile settings feature in
9. Sharing of Personal Information with Third Parties
We may disclose your personal information to third parties for the purpose stated above. We may disclose personal information to companies and / or organisations that act as our agents, contractors, service providers and / or professional advisors. For example, we may transfer your personal information to third party service providers
to communicate the third party services regarding requests you have made through the Services. These third party service providers are not authorized to retain, share,
store or use the personal information for any purposes other than to provide the services they have been hired to provide. We do not sell trade or otherwise share personal information with third parties for the marketing purposes of the third party.
We may also elect to transfer your personal information to third parties such as law enforcement agencies and government agencies under special circumstances:
10. Children and Privacy
Our Services are not directed towards children, and you may not use our Platform if
you are under the age of 18.
11. Time period for personal data storage
We retain your data for as long as your account is active or is needed for providing you with our services.
We may hold on to your data for extended periods of time in order to comply with laws, legal requests, governmental investigations, or investigations of possible violations of our terms and policies, or otherwise prevent harm.
12. How Do We Protect Your Information
We take the security of your personal data very seriously. We use reasonable administrative, physical, and technical safeguards to secure the personal data you share with us.
The security of your use of Platform relies on your protection of your electronic device. You may not share your instance of the electronic device with anyone. If you believe
that an unauthorized access to your instance of the electronic device has occurred, please report it immediately at [email protected]. You must promptly notify us if you become aware that any information provided by or submitted to your electronic device is lost, stolen, or used without permission.
Please do not share your password with anyone. We will never ask you to send your
password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Platform.
Any email or other communications purporting to be from us requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by
email at [email protected] If you believe someone else has obtained access to
your password, please change it immediately and report it immediately by emailing at [email protected].
13. Modification of Policy
available at [email protected] Unless stated otherwise, our current Policy applies to all information that we have about you.
14. Breach measures
In case of personal data breach, we will undertake every possible action in an appropriate and timely manner, to avoid any material or non-material damage to the
data subjects. Breaches in the security may include identity theft, identity fraud, limitation of rights, un authorised access to your account, loss of confidentiality of
personal data, etc. As soon as the controller becomes aware of the breach, Users and the competent authorities will be notified immediately. You may be asked to follow certain instructions for prevention of breaches including but not limited to password or username change.
15. Contact Us?
To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of us relevant to your use of the Services, please email us at [email protected]